Due to the unique nature of our event, we have a very strict “NO REFUNDS/CANCELLATION” policy. As mentioned above under “Cruise Fare” in our Terms and Conditions, due to the nature of this event, no refunds will be issued, regardless of the reason for cancellation. We HIGHLY recommend that passengers consider purchasing travel insurance.
ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE – PROTECT YOUR TRAVEL INVESTMENT FROM THOSE UNFORESEEN CIRCUMSTANCES!
Travel Insurance is NOT included in your reservation. The purchase of insurance is the sole responsibility of each guest sailing and is NOT offered through MEGACRUISE or the MEGACRUISE Reservations team. It is up to each guest to research and decide on a 3rd party vendor of his or her choice for insurance, if they choose to do so. MEGACRUISE is not responsible for any losses, including any and all deposits, due to lack of travel insurance.
Any cancellation and reservation changes must be submitted in writing using our “Reservation Change Request Form.” To request a form, please email us at firstname.lastname@example.org. No exceptions will be made.
There will be no refunds given for those who do not show up on time for the Cruise or announced departures from stops during the Cruise, for unused tickets, or to those seeking refunds after the Cruise has commenced.
Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by NCL, whether in its passenger contract terms or elsewhere. The rights granted to passengers in the NCL Guest Ticket Contract relating to the payment or refund of cruise fare and to cancellations by passengers are superseded by these Terms & Conditions, and shall not be applicable.
RESERVATION CHANGES, TRANSFERS & FEES
The Passenger who places a reservation for a cabin onboard is considered the cabin’s “Primary” passenger and is therefore solely responsible for initiating or authorizing all changes to the reservation. Downgrading your cabin to a cabin of lesser value is not allowed.
Primary passenger name changes are considered a CABIN TRANSFER and are subject to a transfer fee of $299 USD.
No transfer or change of a reservation to a NEW passenger shall be made without MEGACRUISE’s prior written approval, to be given or withheld in MEGACRUISE’s sole discretion. Subject to the preceding sentence, under no circumstances shall a Passenger or any person or entity acting on Passenger’s behalf (i) sell a reservation, cabin,or berth to any other person or entity for more than the price paid by the Passenger, or (ii) offer the reservation,cabin or berth to any other person(s) or entity(s) as a prize or award in a drawing, contest, lottery, sweepstakes, raffle or similar event of any kind; a transfer in violation of this sentence shall not be permitted, and the Primary passenger shall indemnify and hold harmless MEGACRUISE from and against any damages, losses and claims suffered by MEGACRUISE as a result of a violation by Primary passenger, or any other passenger listed on the reservation, of this paragraph. If a Primary or other passenger wishes to transfer the reservation, cabin or berthto a NEW passenger, the Primary passenger shall send a request in writing for approval of this transfer to MEGACRUISE, along with (i) the reason for the requested transfer and a statement that the transfer will not violate this paragraph, (ii) the NEW passenger name, and (iii) a completed NCL Passenger Contract for the NEW passenger. If the request is approved by MEGACRUISE, the NEW passenger must make full deposit payment amount due based on the above due dates. Once that payment has been made, then the applicable amounts paid by the ORIGINAL traveler will be refunded directly to the original traveler. Any NEW passenger sailing with a reservation transferred to him/her in violation of this paragraph may be denied boarding by MEGACRUISE or, in MEGACRUISE’s sole discretion, removed by MEGACRUISE from the Cruise at any port, at such NEW passenger’s sole cost. No refunds shall be given by MEGACRUISE to any passenger who participates in a transfer made in violation of this paragraph.
Through January 15, 2019
Each cabin will be entitled to one (1) complimentary name change (excluding Primary passenger) or passenger addition, for second, third or fourth passengers, upon request in writing to MEGACRUISE. Any Additional changes prior to January 15, 2019 will be assessed a $50 fee for each occurrence.
January 16, 2019 – April 16, 2019
Any permitted changes made to a reservation between January 16, 2019 – April 16, 2019, including but not limited to, the addition of any guest not currently listed on the reservation are $100 per change.
April 17, 2019 – July 16, 2019
Any permitted changes made to a reservation between April 17, 2019 – July 16, 2019 including but not limited to, the addition of any guest not currently listed on the reservation are $150 per change.
July 17, 2019 – September 12, 2019
Any permitted changes made to a reservation between July 17, 2019 – September 12, 2019 including but not limited to, the addition of any guest not currently listed on the reservation are $250 per change.
September 13, 2019 – October 13, 2019
No changes will be allowed.
All reservation changes (name changes and transfers) must be submitted in writing by the Primary passenger using our “Reservation Change Request Form.” Change forms must be submitted by 5:30 pm Eastern by the above deadline dates. To request a form, please email us at email@example.com. The date that such written notice of change/cancellation is received will determine the applicable change fee/cancellation fees per the above schedule. No exceptions will be made.