Booking Questions

1. How do I reserve my cabin?

2. What information will I need in order to book my cabin?

3. How much do cabins cost?

4. Can I book a cabin as a single passenger?

5. I don’t want to go by myself, can the MEGACRUISE Team arrange a roommate for me?

6. Do I need a passport?

7. What does the price include?

8. Are there any discounts available?

9. What is the payment schedule?

10. What is the cancellation policy?

11. Can I make changes to my reservation or transfer my cabin to another party?

12. How do I make a payment?

13. Can I go on the cruise if I’m pregnant?

14. Do I need travel insurance?

15. Are there any age limitations for booking?


 HOW DO I RESERVE MY CABIN?

Reservations must be booked through the MEGACRUISE website by clicking HERE or calling us at (888) 959-1709. If you have any customer service related questions, please contact the MEGACRUISE Team at reservations@megacruise.com.

Please DO NOT contact Norwegian Cruise Line to try to book a cabin as this is a charter and all reservations must go through our reservation center.


WHAT INFORMATION WILL I NEED IN ORDER TO BOOK MY CABIN?

Before booking your cabin, make sure you have the following information for all of your guests:

  • Full LEGAL Name as it appears on your government issued ID (no nicknames please)
  • Date of Birth
  • Citizenship
  • Phone Number
  • Email Address
  • Any special dietary or physical needs

Please refer to the Cancellations and Changes page for further information about passenger name changes, transfers, and other pertinent information about your reservation as well as our Payment Dates page for deposit requirements.

If you are paying with multiple credit cards, you will need all of the credit card numbers complete with expiration dates and card verification numbers as well as the billing address, phone number, and email for each card.


HOW MUCH DO CABINS COST?

Up to date pricing can be found on the PRICING page of our website. Please note that all pricing listed is per person based on the occupancy listed.


CAN I BOOK A CABIN AS A SINGLE PASSENGER?

Yes, please contact us for our single rates. Generally, our singles pay double occupancy fare. Single occupants are still responsible for the mandatory government taxes and fees of $285 for one (1) guest as well as the onboard gratuities.


I DON’T WANT TO GO BY MYSELF, CAN THE MEGACRUISE TEAM ARRANGE A ROOMMATE FOR ME?

Unfortunately, we cannot be involved in any cabin matching, however, there are designated Facebook pages designed to help passengers connect with others in the same situation.

Please be advised that these pages have been set up by MEGACRUISE fans and not by MEGACRUISE or MEGACRUISE, LLC. Therefore, choosing to room with someone you do not know is at your own discretion and neither The MEGACRUISE, MEGACRUISE, LLC or NCL will be responsible or liable for any issues related to these matches. Any problems associated with cabin mates (both on board or during the reservation and payment process) will be subject to the same terms and conditions as any other cabin and the main passenger on the reservation will be held responsible.

If you are looking for a cabin mate for MEGACRUISE 2019, CLICK HERE.


DO I NEED A PASSPORT?

We STRONGLY recommend all guests travel with a valid passport or one of the new Passport Cards.

Although a passport is not necessary for US Citizens, proof of citizenship is required for everyone sailing on  MEGACRUISE.*

If you do not plan to travel with a passport, PLEASE CLICK HERE for a complete explanation of the travel documentation required. 

Please understand that this is a U.S. Customs requirement and is not in the hands of those at Norwegian Cruise Line or MEGACRUISE. Passengers without the proper documentation will not be permitted on board and no refunds will be issued in these circumstances. NO EXCEPTIONS.

*Please remember that these requirements could change at any time by U.S. Government and CBP and all guests would need to comply.


WHAT DOES THE PRICE INCLUDE?

The following is included in the price of your Cruise Fare:

  • Roundtrip, 5-night MEGACRUISE from Los Angeles, California on the incredible Norwegian Jewel!
  • Two ports of call, San Diego, California and Ensenada, Mexico!
  • All meals in the Main Dining Room, Buffet (includes regular coffee, tea, juices, non-carbonated beverages).
  • Complimentary Access to Fitness Center, Pool, Jacuzzis, Decks/Deck Chairs, Casino & More!
  • Incredible Heavy Metal Concerts, Events & Activities . . . the action never stops!
  • Not to mention all the extras! Artist Photo Experiences, Artist Q & As, Beer Tasting, Guitar/Bass/Drum Clinics, Morning Coffee Jams, Charity Auction, Special Theme Nights, Cornhole Tournament, Megadeth Themed Events and many more cool happenings to be revealed soon!
  • Stay tuned for MEGACRUISE Special Programming announcements over the weeks to come…

All cabin fares include: All talent/entertainment related fees, your accommodations onboard the ship, all meals in the main dining room(s) and cafeteria, other casual dining throughout the day, non-carbonated beverages (coffee, tea, juices, etc.), use of the ship’s pools, health and fitness centers.

*Your cruise fare does not include government fees and taxes. Mandatory government taxes and fees of $285 per person are additional and will be automatically added to your reservation. 

In addition, standard NCL gratuities for onboard staff are NOT included in your cruise fare or the taxes and fees above. Instead, these mandatory gratuities will be added automatically to your onboard account at the prevailing per person rate. 

Fare also does not include fuel surcharges (if applicable), airfare, transportation to/from ship, shore excursions, sightseeing or meals ashore, meals in specialty restaurants, room service, laundry, wine, beer, liquors, cocktails, soda, mineral water, medical expenses, spa, beauty salon, casino gaming, onboard shopping, travel insurance, or any other items of a personal nature.


ARE THERE ANY DISCOUNTS AVAILABLE?

In an effort to reduce costs even further for our MEGACRUISE family, we will offer a Paid in Full Discount for the 2019 cruise. When booking your cabin, you may select the Paid in Full option during the booking process and receive a 4% cabin discount (base cruise fare only) on the purchase of your cabin. Full payment must be received within 72 business hours of booking your cruise to receive the offer.

*Discount is applicable to base cruise rates only and is not offered on the taxes and fees of $285 per person. The entire cabin must be paid in full to receive this discount. The Paid in Full Discount expires Friday, November 16, 2018.


WHAT IS THE PAYMENT SCHEDULE?

All deposits are based on a minimum of two (2) guests per cabin. Click Here for the full payment schedule.


WHAT IS THE CANCELLATION POLICY?

Due to the unique nature of our event, we have a very strict NO REFUNDS/CANCELLATION policy. We HIGHLY recommend that passengers consider purchasing Travel Insurance.

If You Do Not Show Up For The Cruise On Time, or Do Not Otherwise Use Your Ticket: 
There will be no refunds given.

If you need to cancel, please follow the steps below:

  • Email reservations@megacruise.com for a “Reservation Change Request Form”
  • The main passenger on the reservation must fill out, sign and submit the form BEFORE the cabin will be canceled.
  • Once filled out and signed, please scan and email to: reservations@megacruise.com or fax to 1-954-417-6264.

For full details and a description of our policy regarding Cancellations and Changes, including fees and dates, CLICK HERE.


CAN I MAKE CHANGES TO MY RESERVATION OR TRANSFER MY CABIN TO ANOTHER PARTY?

Yes.  However, the passenger who places a reservation for a cabin on board is considered the cabin’s “Primary” passenger, and is therefore solely responsible for initiating or authorizing changes to the reservation and/or cabin transfers.

If you need to make changes to your reservation or transfer a cabin, please follow the steps below:

  • Email reservations@megacruise.com for a “Reservation Change Request Form”
  • The main passenger on the reservation must fill out, sign and submit the form before ANY changes to the cabin will be made.
  • Once filled out and signed, please scan and email to: reservations@megacruise.com or fax to 1 (954) 417-6264.

For full details and a description of our policy regarding Cancellations and Changes, including fees and dates, CLICK HERE.


HOW DO I MAKE A PAYMENT?

Payments are NOT automatically processed. It is your responsibility to make your payments by the due dates. You can make a payment at any time regardless of whether it is a payment due date by either calling us at (888) 959-1709 or by using the “PAYMENT LINK” located in your confirmation emails. Although we have set up a 4 payment plan, you can make more frequent payments as long as the required deposits have been paid by the due dates outlined in the Terms and Conditions.


CAN I GO ON THE CRUISE IF I’M PREGNANT?

Pregnant women are highly recommended to seek medical advice prior to travel at any stage of their pregnancy. Women who are up to 23 weeks pregnant at the end of the cruise (October 18, 2019) are required to produce a medical certificate of fitness to travel.  Women who will be 24 weeks or more at the time of embarkation for health and safety reasons are NOT allowed to sail. NCL reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that the Passenger will be safe during the passage.


DO I NEED TRAVEL INSURANCE?

ALL DEPOSITS AND PAYMENTS ARE UNDER FULL PENALTY – PROTECT YOUR TRAVEL INVESTMENT FROM THOSE UNFORESEEN CIRCUMSTANCES!

As stated in the Terms and Conditions, due to the nature of this event, all payments and deposits on MEGACRUISE  are NON-REFUNDABLE and therefore, we highly recommend travel insurance.

Travel Insurance is NOT included in your MEGACRUISE reservation. The purchase of insurance is the sole responsibility of each guest sailing and is NOT offered through MEGACRUISE. It is up to each guest to research and decide on a 3rd party vendor of their choice for insurance. MEGAMETAL, LLC and MEGACRUISE are not responsible for any losses, including any and all deposits, due to lack of travel insurance.


ARE THERE ANY AGE LIMITATIONS FOR BOOKING?

Due to the nature of the cruise, it is recommended that children do NOT sail and it is up to the parent(s) or guardian(s) to use their discretion. All children’s programs (for any age) will be closed.

Guests under the age of 21 must be traveling with a parent or responsible adult 21 or older AND must be booked in the same stateroom or a connecting stateroom.

Guests under the age of 21, traveling with a guardian 21 years or older, (who is not a parent, grandparent or court-appointed legal guardian), MUST bring an original signed, notarized letter from the absent parent/legal guardian authorizing the minor to travel with the appointed guardian and to permit the guardian to authorize medical treatment that might be needed by the minor. This will expedite processing by the Department of Homeland Security.

Please note that adult guests are responsible for the safety and behavior of, and damages caused by, their minor guests.

Guest ages will be verified at embarkation. Guests not conforming to this policy will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation.